April 3 – COVID-19 Updates

By April 3, 2020 No Comments

What’s new this week! While working hard to flatten that curve or staff is working diligently to make sure we can help care for your pets. We have some new changes that we want to update you on.

1 – We are closed for the next two Saturdays – 4/4 & 4/11. We will be open Monday – Friday from 7:30 to 5 p.m. We will update often if any other changes are made.

2 – When you come to visit us please use our lot located between the buildings. There are numbered spots that help us find you and your pet quicker. We have included a picture to help! Please do not stop in the driveway. This is a one way driveway and we cannot block it. Once you are in a spot call the number on the sign and we will help you with your visit or pick up.

3 – Our phone lines have been on fire! We are working on temporarily putting in an automated attendant to help us ensure we can get to all of your calls. Longer hold times may result from the overflow but we are working hard to find ways to ease that.

4 – To save you time and help you be seen quicker we need your help! Before you come in for your visit please fill in the electronic form on our website called Client Visit Questionnaire. Pre-filling out this form will help your visit go quicker.

We appreciate all of your support and thank you for trusting us with your pets care.

COVID-19 Updates

To keep you updated and make sure all our clients stay informed during this changing landscape, we will be reaching out with periodic updates.